Customer Service
We are dedicated not only to offering our customers outstanding products, but exceptional service as well. We will treat you with the courtesy, attention and respect that you deserve. From personally selling thousands of items to thousands of customers, we know that you want to make sure that your selection perfectly suits you. For this reason we do our best to represent each of our products as accurately as possible in the photos and descriptions that accompany them. But if you have any questions about an item, please email us, we will gladly respond with whatever further details we can provide. We also go to great lengths to securely package and protect your purchase, to ensure that it reaches you perfectly intact. (This is one reason that fragile products such as our Gemstone Birds are such a rarity in this country. They require a lot of TLC [tender loving care] to get them to the customer in one piece. We put a LOT of TLC into our packaging for you, and guarantee safe arrival of the treasures you have purchased.) Our goal is satisfied and happy customers! We therefore unconditionally guarantee each of our products. If for any reason the item you receive from us does not meet or exceed your expectations, we will give you a full refund, minus shipping costs. We will also answer your emails promptly and professionally, so please write us if you ever have any product or service related questions. Or phone us at (281) 471-5500.
To obtain the status of an order, enter the confirmation number and click Go!.
|
advanced search >> view cart >> checkout >> amount in cart:
$0.00
lost your password?
